Privacy policy

Morenvale Privacy Policy

At Morenvale, we take the privacy and security of your personal information seriously.

Morenvale is a brand operated by AURORA COMMERCE LLC, a Missouri limited liability company.

This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit or use our website, place an order, or contact us.

1. Information We Collect

We may collect:

Identification Information

This may include your name, email address, phone number, billing address, shipping address, and other information needed to process your order.

Order Information

This may include information about products purchased, order details, shipping information, billing information, and transaction history.

Payment Information

Payment information is processed through applicable third-party payment processors.

We do not intentionally store full payment card information on our own servers.

Technical and Browsing Information

We may collect information such as IP address, browser type, device information, pages visited, products viewed, and general website usage information.

Customer Service Information

When you contact us, we may collect the information you provide so that we can respond to your request and provide customer support.

2. How We Use Information

We may use personal information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Process returns, exchanges, and refunds
Provide customer support
Communicate about orders
Improve our website and services
Detect fraud and security issues
Send marketing communications where permitted
Comply with applicable legal requirements

3. Sharing Information

AURORA COMMERCE LLC does not sell or rent your personal information.

We may share information with service providers that help us operate our business, including payment processors, shipping providers, website hosting providers, analytics providers, customer service providers, and other necessary service providers.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

4. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to support website functionality, shopping cart features, analytics, security, preferences, and other website functions.

For more information, please review our Cookie Policy.