Contact Us

Whether you have a question about a product, order, shipping, return, refund, or anything else, the Morenvale customer service team is here to help.

Morenvale is a brand operated by AURORA COMMERCE LLC, a Missouri limited liability company. We are an online store and do not operate a public retail showroom. The address below is our registered business office.

Contact Information Brand Name: Morenvale Legal Business Name: AURORA COMMERCE LLC Missouri Entity Number: LC014691012 Email: support@morenvale.com  Business Office: 737 Iron Horse Dr, Warrensburg, MO 64093-3280, United States

Customer Service Hours Monday–Friday: 9:00 AM–5:00 PM ET Saturday–Sunday: Closed

We respond to customer emails and phone messages within 1–2 business days.

How We Can Help Our customer service team can assist you with: Product questions Order status Shipping and tracking Returns and exchanges Refunds Delivery issues Billing questions General customer service inquiries

When contacting us about an existing order, please include your order number and a brief description of your request.